How Can Focus POS of Arizona Help Your Restaurant?
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Focus Integrations :
Focus POS is much more than a point of sale system, it is the most powerful restaurant management system available. Through customizable integrations Focus Point of Sale can help you manage and run your restaurant to its maximum potential.
Credit Card
- Focus and Mercury Payments have raised the bar for integrated credit card processing. With exciting features such as pre-authorization, advances, automatic batching, alert notification, stand-in authorization, integrated gift cards and more you will have the most powerful restaurant POS system and integrated credit card processing system available. To top it all off, Focus POS is 100% PCI Compliant. Your customers credit card data is safe with Focus POS and MPS!
Integrated Video Management
- For years restaurants have had video surveillance systems, whether tape based or digital. Focus is proud to partner with Remote Eyes the new top of the line restaurant video management system. Remote Eyes is much more than video surveillance, it is 100% integrated video management. Reduce your employee theft and liability with Remote Eyes and Focus Point of Sale. Remote Eyes directly integrated with Focus POS takes you one step closer to the perfect restaurant management system. Information from Focus POS is passed directly to the Remote Eyes system to show you line by line what is occurring in your restaurant. Capture every void, delete, transaction and payment combined with live video. Do you think an employee is stealing from you? With Remote Eyes integrated to Focus Point of Sale you'll be able to recall every transaction processed by that employee.Contact a Focus POS representative for more information about the best integrated video solution for restaurant point of sale!
Delivery
- Do you run a restaurant that offer delivery services? With the Focus Point of Sale integrated delivery system you can track your dispatchers, drivers and more. With integrated driving directions and easy to use processes the Focus Delivery System is there to make your delivery restaurant run as smooth as possible.
Focus Delivery provides advanced functionality that allows delivery, carryout and call in orders to be entered, accessed, processed and delivered in the most efficient manner. Integrated Caller ID features make looking up customers a snap. Customers can also be looked up manually by name, phone number or company. Once a customer is found, previous orders can be recalled and easily reordered to help speed the order taking process. Directions from the online mapping interface help drivers get orders to customers sooner and hotter!
Focus is flexible enough to handle multiple revenue centers (delivery, take out, dine in and phone in orders) within the same restaurant. Reports can then be broken down and viewed for individual revenue centers.
Delivery specific features such as caller ID, driver dispatch, delay print, driver management, automatic modifier requirements, chase printing, delivery zones, customer order recall, online maps, restricted error corrects, fingerprint control, sales accountability, quick driver cash out, remote receipt checks, scanned receipt checks, offline credit, automatic menu changes and real-time labor percentages are just a few of the features that make Focus a perfect fit for Delivery restaurants.
Additionally, optional modules such as Driver Dispatch, High Speed Credit Card Interface, Gift Card Interface, House Accounts, Property Management, Scheduling and Inventory Control can be utilized to maximize profits, improve customer service, reduce training time and produce an unparalleled point of sale user experience.
Dispatching drivers to delivery orders is a key feature in Focus Delivery. Dispatchers can assign drivers during peak times, while in slower times drivers can be allowed to self-assign delivery orders. The length of time drivers have been dispatched en route is prominently displayed on the dispatch screen. The number of orders each driver has delivered can also be viewed for drivers currently not en route. Additionally, checks can be viewed, edited and printed directly from the dispatch screen. Some of the key dispatching capabilities include driver rotation, delivery zones, online maps, delivery confirmation and automatic printing of assigned orders.
Enterprise Reporting / Polling
- Focus POS is one of the most cutting edge, robust point of sale products in existance. With Focus Enterprise, managing multiple stores has never been easier. With features including, corporate sales polling, master menu modifcations, blanket pricing changes, online active system data backup, POS integrated corporate messaging and of course enterprise level customizable reports Focus Enterprise can streamline your multi-site restaurant corporation.
Focus Enterprise Reporting consolidates multiple locations to a centralized reporting center. Data from each restaurant is automatically backed up to the corporate office. Reports can be viewed for individual restaurants and comparisons made by restaurant or region to determine sales trends. Menu and price changes can be made at the corporate office and set to automatically update restaurants at specified times.
• Reports Focus Enterprise's flexible report configuration allows data to be evaluated in an unlimited number of ways. All reports at the restaurant level can be viewed via Focus Enterprise for any restaurant. Additionally, Focus Enterprise is capable of consolidating sales and item based information from multiple restaurants to help identify sales trends for restaurants and regions.
• Data Backup Restaurants upload their sales information on a nightly basis to provide an offsite data backup in case a catastrophic event occurs (i.e. fire, theft, hardware failure, etc). Focus Enterprise gives you confidence that your restaurant's valuable data is at your fingertips.
• Menu Downloads Menus are easily changed, downloaded and installed for selected restaurants using Focus Enterprise. Focus Enterprise can control the restaurant's ability to change certain programming options such as menu pricing, report setup, employee pay rates, etc.
• Corporate Messages Corporate Messages improve communications between corporate office and management/staff at individual restaurants. Messages (such as introducing a corporate-wide sales contest) are easily created and then downloaded for selected employees using Focus Enterprise.
Gift Card
- Do you offer gift cards to your customers? With Focus POS you can! Focus POS is partnered with Mercury Payment Systems to deliver free gift card processing and low cost gift cards. The electronic gift card concept is quickly becoming the medium of choice for retailers across the country. Among the significant reasons are: No cash back (value remaining after partial redemption stays on the card, ensuring additional opportunities to solidify the customer relationship or retain funds) and real time data capture (virtually eliminates both the losses associated with paper gift certificates and costly tracking and accounting). Gift card transactions are processed in real time and may be used immediately after activation. Electronic gift cards are convenient (carried in wallet with other plastics), secure (cannot be photocopied) and as a branded "billboard in a wallet" establishes the merchant as the destination. With Focus Gift Cards, a merchant will gain more name recognition and exposure in the marketplace, further widening its existing customer base.
Customer Loyalty
- Do you have frequent customers? Do you want to track what they order? With Focus' state of the art customer loyalty system you're covered. Track what your customers order, how often they come in and how much they spend. Do you want to reward your frequent customers? Go for it! With Focus you can offer exciting discounts and incentives to your frequent customers. They'll come back again and again.
Focus Customer Loyalty encourages repeat business by awarding customers coupons, discounts and instant rewards after specific items are purchased. Focus Customer Loyalty keeps your customers coming back to your restaurant (not your competitors) again and again, and entices new customers to become loyal repeat customers. Instant Discounts, Bonus Discounts and Bonus Coupons can be given after pre-defined point levels have been reached.
Focus Customer Loyalty can also be used as a powerful marketing tool. E-mail and mailing lists can be generated based on the following customer criteria: city, zip code, birth date, anniversary date, first visit, last visit, number of orders, cumulative sales amount, check average, sales by date range, points awarded, coupons redeemed and discounts earned.
• Instant Discounts Instant Discounts are instantly awarded when customers order specific menu items (no bonus levels or points are necessary).
• Bonus Discounts Bonus Discounts are awarded to customers automatically on their next purchase after the pre-determined award level is reached.
• Bonus Coupons Bonus Coupons are printed after the pre-determined award level is reached.
• Customer Marketing Use Focus Customer Loyalty to keep in contact with your customers. Notify them of exciting new menu items. Send them a free dessert coupon for their birthday or anniversary. Invite customers back that have not visited recently.
Inventory
- Quit worrying about high food & bar costs. With Focus' robust Inventory Management System you can track your costs down to a penny. And with easy to use invoice tracking your costs will be updated each time your supplier changes their prices. Do you track your food costs by recipes? Focus can! With a quick glance you'll be able to see your exact food cost on any given item.
Property Management
- Is your restaurant attached to a hotel? Do you want the ability to charge to your guests room folios? With Focus' streamlined integrated property management interface you'll be able to do that and more!
Scheduling
- We all know that labor costs (in addition to food & beverage costs) can make or break a restaurant. With Focus' elite scheduling system you'll be able to monitor your labor costs down to the minute. Receive text message alerts when your labor costs exceed your specifications or eliminate the ability to exceed your labor cost calculations completely. With Focus' Labor Scheduling you'll know how much your spending on payroll. Labor Scheduling is a highly sophisticated management tool used to control and manage labor costs in the restaurant. Using forecasted or historical projected sales, actual labor cost and labor percentages may be modeled with ease. Reusable schedules can be created for the standard work week with assigned employees. Templates can be created with detailed jobs and shifts specified according to predefined labor goals. Prior year sales automatically roll forward to assist in the development of the current schedule. Special events and seasonal schedules such as Professional Football Season or Winter Hours can be named and saved for reuse each year.